!! ATTENTION
HEAP Customers,
IMPORTANT INFORMATION Below !!

The Winter Crisis Program ended March 31, 2024

Regular HEAP (R-HEAP) and the Percentage of Income Payment Plan (PIPP) Programs are still in operation. Applications for these programs are still available at the HEAP Drive-thru.

Utility Assistance

Heating and cooling a home for a family on a fixed income can be difficult. OIC administers the Ohio Department of Development's Home Energy Assistance Program (HEAP) to help Clark County families with home energy costs. The Home Energy Assistance Program (HEAP) is a federally funded program that provides eligible Ohioans assistance with their home energy bills.

The Ohio Department of Development and OIC of Clark County (HEAP) will help income-eligible Ohioans stay warm during the cold winter months. The Home Energy Assistance Winter Crisis Program provides eligible Ohioans assistance paying a utility or bulk fuel bill or assistance paying for heating system repairs. The program runs from November 1-March 31, 2024 (last appointments March 28, 2024).

To apply for the program, clients are required to schedule an appointment with OIC of Clark County (HEAP). See details regarding how to apply below.

Click Here for the WCP Public Service Announcement

How do I apply?

Pick Up an application at the HEAP Drive-thru or download and print a copy by using the button link provided (to the right).
Call the Automated Appointment Line to schedule an appointment or schedule online at https://app.capappointments.com.
Drop-off completed application and all required documentation to the HEAP Drive-thru 24 hours BEFORE your scheduled appointment.

APPOINTMENT LINE:
937-342-3186

Drive-thru Location:
600 W. Main St.,
Springfield, Ohio 45504
Monday- Friday 8:00a - 5:00p

(Excluding Holidays)

After hours drop-slot is available through the slot located on the HEAP building which is adjacent to the drive-thru (@600 W. Main St.).

Questions can be emailed to: HEAP@oicofclarkco.org

If you would like to apply for assistance online, complete your application at: energyhelp.ohio.gov click the link to download a copy of the Energy Assistance Program application in (English or Spanish).

Applications can also be found at your Local Energy Assistance Provider, local libraries, county departments of Job and Family Services, and Area Agencies on Aging.

Winter Crisis Information-PSA

Winter Crisis, HEAP, PIPP & Water Application

Self Declaration of Income

Client Appeal Process

Below is a list of providers and programs that can help you manage your utility bills and improve your home’s energy efficiency:

Local energy assistance providers:
AES Payment Options: https://www.aes-ohio.com/payment-billing

Columbia Gas of Ohio Payment Options: https://www.columbiagasohio.com/bills-and-payments/payment-options

First Energy Payment Options: https://www.firstenergycorp.com/help/billingpayments.html

Vectren Payment Options: https://midwest.centerpointenergy.com/assistance

Clark County Weatherization Program: https://clintoncap.org/weatherization or call 937-324-2971