HEAP/ PIPP/ WATER

Residential Utilities

REMINDER
HEAP/ PIPP/ WATER
Residential Utilities Appointment Line:
937-342-3186


It has been brought to our attention that some individuals may still have the old 844.356.8135 appointment number. Please do not use this number.
***Remember: Do not give out any personal information if you dial this number in error.***

HEAP Drive-Thru

Hours: Monday- Friday 8:00 - 5:00 Pick-up and Drop-off HEAP, PIPP, Water & Rental applications

After hours drop-off now available in the slot located in the HEAP building .

CALL: 937-342-3186 to schedule your HEAP, PIPP, Water & Summer Crisis appointments

Home Energy Assistance Program (HEAP

OIC administers the Ohio Department of Development's Home Energy Assistance Program (HEAP) to help Clark County families with home energy costs.

The Home Energy Assistance Program (HEAP) is a federally funded program that provides eligible Ohioans assistance with their home energy bills. This one-time benefit is applied directly to the customer’s utility bill or bulk fuel bill.

Heating and cooling a home for a family on a fixed income can be difficult.
REMINDER: Summer Crisis is available for Clark County residents.

Call: 937-342-3186 to schedule an appointment or
Go online: https://app.capappointments.com

HEAP - Summer Crisis Program PSA

APPLICATION

Summer Crisis Medical Eligibility Form

Self Declaration of Income Form

To be eligible for the Summer Crisis Program, Households must:
  Be low-income defined as a gross income at or below 175% of the federal poverty guidelines (for a family of four the annual income must be at or below $48,562.50).
 Have an older household member (60 years or older), OR
 A household member that can provide physician documentation that cooling assistance is needed for a household member's health. Conditions can include such things as lung disease, Chronic Obstructive Pulmonary Disease, or asthma or require air conditioning.  Have a disconnect notice, have been shut off, are trying to establish new service on their electric bill.

Low Income Housing Water Assistance Program
(LI-HWAP)

Low Income Housing Water Assistance Program PSA

Has your water been shut-off or have you received a water disconnect notice?

APPLICATION

The Home Water Assistance Program (LI-HWAP) may be able to help.

To be eligible households must be at or below 175% of the Federal Poverty Level

Below is a list of providers and programs that can help you manage your utility bills and improve your home’s energy efficiency:

To apply for assistance online and complete your application visit:

energyhelp.ohio.gov click the link to download a copy of the Energy Assistance Program application in (English or Spanish).

Applications can also be found at your Local Energy Assistance Provider, local libraries, county departments of Job and Family Services, and Area Agencies on Aging.

Local energy assistance providers:
DP&L Payment Options: https://www.dpandl.com/
Columbia Gas of Ohio Payment Options: https://www.columbiagasohio.com/bills-and-payments/payment-options

Home Energy Assistance Programs:
Summer Crisis Program, Winter Crisis Program
Percentage of Income Payment Plan Plus (PIPP Plus)
Clark County Weatherization Program: https://clintoncap.org/weatherization or call 937-324-2971

Need Additional Information or Help? Take this brief survey to help us understand your needs and an OIC representative will contact you: https://www.surveymonkey.com/r/Q5GDRNP

  • Monday - Friday
    Appointments only
  • Saturday - Sunday
    Closed