HEAP/ PIPP/ WATER
HEAP/ PIPP/ WATER
Residential Utilities Appointment Line:
It has been brought to our attention that some individuals may still have the old 844.356.8135 appointment number. Please do not use this number.
***Remember: Do not give out any personal information if you dial this number in error.***
Hours: Monday- Friday 8:00 - 5:00
Pick-up and Drop-off
HEAP, PIPP, Water & Rental applications
After hours drop-off now available in the slot located in the HEAP building .
CALL: 937-342-3186 to schedule your HEAP, PIPP, Water & Summer Crisis appointments
Home Energy Assistance Program (HEAP)
OIC administers the Ohio Department of Development's Home Energy Assistance Program (HEAP) to help Clark County families with home energy costs.
The Home Energy Assistance Program (HEAP) is a federally funded program that provides eligible Ohioans assistance with their home energy bills. This one-time benefit is applied directly to the customer’s utility bill or bulk fuel bill.
Heating and cooling a home for a family on a fixed income can be difficult.
REMINDER: Summer Crisis is available for Clark County residents.
Call: 937-342-3186 to schedule an appointment or
Go online: https://app.capappointments.com
HEAP - Summer Crisis Program PSA
Summer Crisis Medical Eligibility Form
Self Declaration of Income Form
To be eligible for the Summer Crisis Program, Households must:
Be low-income defined as a gross income at or below 175% of the federal poverty guidelines (for a family of four the annual income must be at or below $48,562.50).
Have an older household member (60 years or older), OR
A household member that can provide physician documentation that cooling assistance is needed for a household member's health. Conditions can include such things as lung disease, Chronic Obstructive Pulmonary Disease, or asthma or require air conditioning. Have a disconnect notice, have been shut off, are trying to establish new service on their electric bill.
Low Income Housing Water Assistance Program
Has your water been
shut-off or have you received a water disconnect notice?
The Home Water Assistance Program (LI-HWAP) may be able to help.
To be eligible households must be at or below 175% of the Federal Poverty Level
Below is a list of providers and programs that can help you manage your utility bills and improve your home’s energy efficiency:
To apply for assistance online and complete your application visit:
energyhelp.ohio.gov click the link to download a copy of the Energy Assistance Program application in (English or Spanish).
Applications can also be found at your Local Energy Assistance Provider, local libraries, county departments of Job and Family Services, and Area Agencies on Aging.
Local energy assistance providers:
DP&L Payment Options: https://www.dpandl.com/
Columbia Gas of Ohio Payment Options: https://www.columbiagasohio.com/bills-and-payments/payment-options
Home Energy Assistance Programs:
Summer Crisis Program, Winter Crisis Program
Percentage of Income Payment Plan Plus (PIPP Plus)
Clark County Weatherization Program: https://clintoncap.org/weatherization or call 937-324-2971
- Monday - FridayAppointments only
- Saturday - SundayClosed