Coronavirus Relief Fund-Emergency Services Program:
Water/Sewer, Rent, Mortgage
Utility Assistance for Winter Crisis 


Coronavirus Relief Fund-Emergency Services Program: Water/Sewer, Rent or Mortgage UPDATE:

Links to Documents:

W9 - Landlord Only
Self Declaration of Income

Coronavirus Relief Fund-Emergency Services Program:  Water/Sewer, Rent, Mortgage 

Eligible Ohioans who are behind on rent, mortgage, water and sewer utility MAY be eligible for assistance with these past payments back to April 1, 2020, and provide additional assistance through December 30, 2020.

Household Income for eligibility for this program is 200% of the federal poverty guidelines (and will be calculated during the application process.) The table below provides the annual income limits by household size.

To be eligible to apply, households MUST be behind on the payments for which they are seeking assistance, AND also MUST be able to provide the documents REQUIRED (see links below) for the payment assistance which they are seeking.

How to make an Assistance Request
New information coming

W9 Form-Landlord Only

New Information Coming:
Beginning (date) Assistance Request Packages can be picked up at:

        ***OIC's Administrative Offices located at 920 West Main St., Springfield, Ohio 45504
             (located at the former Security National Bank-Western Office)
Where to return Assistance Request

      ***OIC's Administrative Offices located at 920 West Main St., Springfield, Ohio 45504
(located at the former Security National Bank-Western Office) IN THE EMERGENCY ASSISTANCE DROP BOX  BETWEEN 8:00 AM and 7:00 PM DAILY

      ***The City of Springfield Utilities PAYMENT DROP BOX
located on S. Fountain Avenue next to City Hall Building

Additional information on the program can be heard at (937) 325-8366, and questions can be directed to [email protected].

Home Energy Assistance Program (HEAP) 

OIC administers the Ohio Department of Development's Home Energy Assistance Program (HEAP) to help Clark County families with home energy costs. The Home Energy Assistance Program (HEAP) is a federally funded program that provides eligible Ohioans assistance with their home energy bills. This one-time benefit is applied directly to the customer’s utility bill or bulk fuel bill. Heating and cooling a home for a family on a fixed income can be difficult. 

HEAP Winter Crisis Program Starts November 1, 2020

Heating Assistance Available through HEAP Winter Crisis Program

Winter Crisis Program 

To qualify for HEAP and Emergency HEAP, you must:
1. Meet the income guidelines (Varies year to year, call for current information)
2. If you are a new enrollment and currently have your energy source turned off or about to be turned off or transfer of services.
3. Utilities must be in a household members name that is 18 years or older.
4. Make an appointment with OIC  - Online: or call: 937-342-3186 Prompt #4

When you come to your appointment at HEAP, you MUST bring all of the following information with you:

1. All household income verification - 30 days or past 12 months
2. Social Security Numbers and birth dates of all residents living in the home
3. Latest electric bill and gas bill (or statement)
4. Picture I.D.

Who is Eligible for HEAP?
Ohioans with a household income at or below 175 percent of the federal poverty guidelines are eligible for the program. 

A household applying for HEAP must report total gross household income for the past 30 days (12 months preferred) for all members, except wage or salary income earned by dependent minors under 18 years old. Both homeowners and renters are eligible for assistance. 


Size of Household 
                      Total Household Income 12 Months
           1                                                       up to $22,330
           2                                                      up to $30,170
           3                                                      up to $38,010
          4                                                       up to $45,850
          5                                                       up to $53,690
          6                                                       up to $61,530
          7                                                       up to $69,370
          8                                                       up to $77,210
*For households with more than eight members, add $7,840 for each individual.

Having Trouble Managing your Home Energy Costs?
Below is a list of providers and programs that can help you manage your utility bills and improve your home’s energy efficiency:

To apply for assistance online and complete your application visit:  or click the following link to download a copy of the Energy Assistance Program application in (English or Spanish).
Applications can also be found at your Local Energy Assistance Provider, local libraries, county departments of Job and Family Services, and Area Agencies on Aging.

Local energy assistance providers:
DP&L Payment Options:     
Columbia Gas of Ohio Payment Options:

Home Energy Assistance Program:

Summer Crisis Program
Winter Crisis Program
Percentage of Income Payment Plan Plus (PIPP Plus)

Clark County Weatherization Program or call 937-324-2971

Need Additional Information or Help?
Take this brief survey to help us understand your needs and an OIC representative will contact you:


600 W. Main St.
Springfield, OH