Emergency Services (HEAP) Information Line: 937-325-8366
Main Phone: 937-323-6461
ATTENTION!!!!
The Winter Crisis Program ended March 31, 2025.
Utility Assistance Programs currently available:
Home Energy Assistance Program (HEAP)
Percentage of Income Payment Plan (PIPP)
Details regarding how to apply are provided below..
How do I apply?
To apply for the program, households are required to complete an application AND schedule an appointment with the OIC of Clark County HEAP Office.
1. Pick Up an application:
Applications are available at the HEAP Drive-thru OR you can download and print a copy by clicking on the (HEAP & PIPP Application) button provided to the right.
2. Schedule a PHONE appointment:
Call OIC's new Automated Appointment Line at: 937-888-1032 OR schedule an appointment online by visiting the following website or clicking on this link: https://oic.itfrontdesk.com
3. Upload or drop-off your completed application & ALL required documentation
Your application and documentation must be received 24 hours BEFORE your scheduled appointment or we will be unable to process your application during your phone appointment.
Documents may be:
1. Dropped off at the HEAP Drive Thru (address provided below)
OR
2. Uploaded online visiting https://oic.itfrontdesk.com
(the Upload Document box is a blue box located on the top right-hand side of the webpage).
The OIC HEAP Drive-thru is located at:
600 W. Main St., Springfield, Ohio 45504
Drive Thru Operational Hours:
Monday-Friday
8:00a-5:00p (except holidays)
After Hours:
On holidays and weekends documents
can be dropped off in the Drop slot located
on the main HEAP building
(There is signage above the mail slot.)
Questions can be emailed to: HEAP@oicofclarkco.org
If you would like to apply for assistance online, complete your application at: energyhelp.ohio.gov click the link to download a copy of the Energy Assistance Program application in (English or Spanish).
Applications can also be found at your Local Energy Assistance Provider, local libraries, county departments of Job and Family Services, and Area Agencies on Aging.
Below is a list of providers and programs that can help you manage your utility bills and improve your home’s energy efficiency:
Local energy assistance providers:
AES Payment Options:
https://www.aes-ohio.com/payment-billing
Columbia Gas of Ohio Payment Options:
https://www.columbiagasohio.com/bills-and-payments/payment-options
First Energy Payment Options:
https://www.firstenergycorp.com/help/billingpayments.html
Vectren Payment Options:
https://midwest.centerpointenergy.com/assistance
Clark County Weatherization Program:
ADDRESSES:
Emergency Services (ALL): 600 W. Main St., Springfield, Ohio 45506
LOC (High School): 10 S. Yellow Springs St., Springfield, Ohio 45506
Administrative ONLY: 920 W. Main St., Springfield, Ohio 45504
CONTACT US: info@oicofclarkco.org
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